Signage and passive security measures only go so far as it pertains to mitigating criminal activity in your property. Establishing a real, boots-on-ground presence by enlisting a patrol service, sets the tone that there is actual intervention whenever a criminal element attempts to compromise the safety and security of your property. The example I’ve always used may be the suburban neighborhood. Security Guard Companies in Atlanta It seems you can’t enter any suburban neighborhood without seeing a “No Soliciting” sign. Our approach is that individuals don’t want that message moving in one ear and out the other. We would like that rule or expectation enforced as a courtesy to residents, customers, tenants and employees in addition to a crime prevention measure.
2. First Point of Contact Professionalism
In working together with property managers, we’ve discovered that Security Officers are normally the very first point of contact in your property. You would certainly not want that first point of contact to be someone loitering or harassing people. With time that becomes the “face” of your property. Once a security guard or patrol service has established a real presence in your property, that “face” will become one of professionalism, courtesy, and safety. With that said, not all private security agencies have the same standards. When seeking out a security service, look for agencies that hire from military and police backgrounds. Also ask what additional certifications they require of these guards above and beyond their state licensing. First Aid Certifications seem just like a no-brainer for anyone faced with ensuring the safety and security of your property. However, some agencies continually higher lower quality officers to allow them to pay them less and maintain a greater margin. Underneath line is if you should be considering enlisting the services of a Security Officer and Patrol agency, look for the ones that ensure those following levels of professionalism: Officer Quality, Top Tier Training and Customer Care.
3. Service Accountability
If you go ahead and make the decision that hiring a security guard or patrol service would greatly enhance the “face” of your apartment community, commercial center/plaza, and other property, then ensure the company is remaining accountable to you, the customer. Not totally all private security agencies ensure the same standards and accountability measures for his or her clients. If you put the word out to your residents, employees, tenants, or customers that we’ve taken on a patrol service, then you intend to know that you are getting what you are paying for. Try to find agencies that utilize security guard and patrol accountability systems. Some patrol services even offer reports that include an occasion, date and location stamp. This lets you understand that whatever hours or patrol window you’ve decided to is being upheld. Keep them accountable!